Infobip Elevates to Platinum Partner Status with Rakuten Viber, Gaining Early Access to New Features

Infobip Becomes Platinum Partner of Rakuten Viber VODNJAN, Croatia—(BUSINESS WIRE)—Global cloud communications platform Infobip has achieved a significant milestone by becoming a platinum partner of Rakuten Viber. This partnership elevates Infobip’s role in the industry, providing its clients with early access to new products and features, as well as priority access to a knowledge center. The move to platinum partner status underscores Infobip’s ongoing commitment to enhancing the digital communication strategies of businesses worldwide. The CEO of Infobip, Silvio Kutic, expressed enthusiasm about the partnership, highlighting the company's focus on innovation and customer service. "We are thrilled to be recognized as a platinum partner by Rakuten Viber," Kutic said. "This alliance will enable us to deliver even more value to our clients by providing them with the latest tools and insights in digital communication." Rakuten Viber, a leading messaging app with over one billion users, has long been known for its robust and secure communication services. Infobip, on the other hand, is a prominent player in the cloud communications sector, offering a wide range of messaging, voice, and video solutions to businesses of all sizes. The partnership will allow Infobip to integrate Viber's advanced features into its cloud platform, thereby enhancing the quality and efficiency of its services. One of the key benefits of this partnership for Infobip's clients is the early access to new Viber features. This will give businesses a competitive edge in implementing the latest communication technologies. Additionally, the knowledge center will serve as a valuable resource, offering detailed guides, best practices, and technical support to help clients optimize their use of Viber's tools. The collaboration also signals a strategic alignment between the two companies. Both Infobip and Rakuten Viber are committed to driving digital transformation and improving customer engagement. By combining their expertise, they aim to create more innovative and effective communication solutions that can meet the evolving needs of businesses in the digital age. This partnership is part of Infobip's broader strategy to expand its network of strategic collaborations and enhance its service offerings. Over the years, Infobip has partnered with several major technology companies and platforms to offer its clients a comprehensive suite of communication solutions. The alliance with Rakuten Viber is a testament to Infobip's industry leadership and its dedication to staying at the forefront of technological advancements. Looking ahead, both companies plan to work closely on developing new features and integrating them seamlessly into Infobip's cloud platform. This focus on innovation will ensure that businesses can continue to leverage cutting-edge communication tools to engage with their customers effectively. The partnership is expected to benefit not only Infobip's clients but also the broader tech community, as it sets a precedent for collaboration and technology integration in the industry. In summary, Infobip's new platinum partner status with Rakuten Viber represents a significant step forward in its mission to provide businesses with the best communication tools and resources. This alliance will help businesses stay ahead in the competitive digital landscape and will likely contribute to further advancements in cloud communication technology.