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AMGiNE Gains Traction with Major TMCs, Launches JENi for Seamless Traveler Self-Service

2 days ago

AMGiNE, a leading AI partner in corporate travel, is making significant strides in the market with the expansion of its AI-powered platform and the introduction of new tools. The company has recently secured commercial agreements with prominent travel management companies (TMCs) including MGME, Travel Incorporated, Atlas Travel, and BCD Travel. BCD Travel, after a successful four-month pilot, decided to fully adopt the AMGiNE platform, marking a pivotal moment in the company's growth. The AMGiNE Experience, the company's newly branded platform, integrates seamlessly with existing PNR systems and GDS/NDC content. This integration allows TMCs and corporate travel departments (CTDs) to facilitate a hybrid model of travel management, supporting high-touch, low-touch, and no-touch workflows for both group and transient travel. Travelers can now request and book itineraries across various communication platforms like email, Slack, WhatsApp, and others, eliminating the need for a traditional online booking tool (OBT). A key addition to the platform is JENi, a consumer-grade agentic AI tool designed to enhance traveler self-service. JENi allows corporate travelers to self-shop, receive personalized itinerary options, and manage their bookings within company policies. The tool leverages natural language processing (NLP) to provide intuitive and efficient search capabilities, ensuring travelers have a smooth and convenient booking process. Agents benefit by being able to focus on higher-value services, improving overall client satisfaction and operational efficiency. Greg Apple, CEO of AMGiNE, emphasized the company's commitment to redefining corporate travel through practical AI solutions. "The evolution of our Travel-as-a-Service platform reflects AMGiNE’s expanded capabilities and underscores our distinctive approach to modernizing managed travel by solving real-world challenges through high-impact AI automation," Apple stated. AMGiNE has also optimized its group air management processes by deepening its partnership with Cvent. This integration ensures a seamless transition from event registration to confirmed itineraries, enhancing the overall travel experience for event attendees. Early adopters of The AMGiNE Experience have reported impressive results. David Mitchell, President of BCD Travel Midmarket and World Travel Service, praised the integration with Cvent, calling it a "game changer" that bridges the gap between premium services and traditional group air booking. Eric Almond, Head of Product at Travel Incorporated, highlighted the efficiency gains and increased traveler confidence provided by JENi. Jim Grove, EVP Operations at MGME, noted the transformative impact on traveler, agent, and operational experiences, citing faster service and better compliance. Andy Piggot, CIO of Atlas Travel, described AMGiNE as instrumental in delivering more intuitive and controlled travel experiences while maintaining the essential service standards. Industry insiders view AMGiNE's advancements as a significant leap forward in corporate travel management. The combination of AI-driven automation and user-friendly interfaces like JENi is expected to revolutionize how corporate travel is handled, offering both efficiency and enhanced traveler satisfaction. According to travel technology experts, AMGiNE's ability to integrate with legacy systems and multi-channel platforms is a unique selling point, making it a versatile solution for businesses of all sizes. AMGiNE, founded with a vision to modernize corporate travel through AI, holds 25 issued and allowed patents. The company's advanced AI and deep travel tech expertise position it as a leading innovator in the industry, poised to continue driving change and improvement in corporate travel automation. With these new developments, AMGiNE remains a trusted partner for TMCs and CTDs, delivering up to 700% efficiency gains and setting new standards for traveler experiences. For more information, visit amgine.ai.

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